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Spacious

A creative web company

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Philadelphia WordPress Website Support

We manage your website.

You go back to doing what you’re good at.

SwingingDoodle

If your ideal client visits your website for the first time right now, are you confident it'll deliver the experience they're looking for?

We offer website care plans and support to give you the peace of mind that your WordPress website is updated, secure, and performing optimally so it's always ready for that killer first impression.

View Plans

Get Unstuck with a WordPress Website Support Plan

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Peace of Mind

Want to relax in the knowledge that your site is fully backed up, updated and being monitored 24/7?
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Smarter Insights

Do you ever check your Google Analytics, see tons of numbers and charts but leave with zero practical knowledge?
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Serious Security

Are you keeping plugins updated and taking steps to prevent vulnerabilities?
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Development and Design

Do you need to add pages, sections or functionality to your site but can’t do it alone?
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Personalized Support

Need a helpful friend to assist you in troubleshooting a problem?
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Content Support

Is creating and posting content a chore you don’t have time for?

Small Business and Nonprofit Website Maintenance Plans

DancingDoodle

The Basics - $75/month

A good fit for small businesses and nonprofits who:

  • Have small, fairly simple sites
  • Only need to make occasional content updates (less than monthly)
  • Need assistance with occasional technical support issues
  • Want to know their website is being cared for without having to spend much time on it
Get Started

What's Included:

  • Email Support
  • Software Core and Plugin Updates
  • Detailed Monthly Report
  • Daily Offsite Backups
  • 24/7 Uptime Monitoring
  • 24/7 Security Monitoring
  • Brute Force Protection
  • $500+ Premium Plugin Licenses
  • 1 Additional Hour per QUARTER for content updates, development, etc.*

* Unused time does not rollover.

SprintingDoodle

Professional - $155/month

A good fit for small to medium businesses and nonprofits who:

  • Want to see their site's search engine ranking improve
  • Need help identifying opportunities and areas for improvement in their online presence
  • Make periodic updates to their site and occasionally need assistance
  • Want a better grasp of how their audience is using their site
  • Cannot afford to have a website that runs slowly, has broken links, or other bugs
Get Started

What's Included:

  • Phone + Email Support
  • Landing Page Builder
  • Custom Google Data Studio Dashboard for Analytics, SEO, and Ads reporting
  • Annual Site Audit and Analytics Report
  • E-Commerce Updates
  • Quarterly Strategy call
  • Broken Link Scanning
  • Speed Optimization
  • 1 Additional Hour per MONTH for content updates, development, etc.*

Plus all Basic plan features:

  • Software Core and Plugin Updates
  • Detailed Monthly Report
  • Daily Offsite Backups
  • 24/7 Uptime Monitoring
  • 24/7 Security Monitoring
  • Brute Force Protection
  • $500+ Premium Plugin Licenses

* Unused time does not rollover.

DumpingDoodle

Level Up - $320/month

A good fit for small to medium businesses and nonprofits who:

  • Run a website that is central to their business
  • Make frequent updates to their website
  • Want to continue to expand and improve their website on a monthly basis
  • Need ongoing consulting support to find ways to outdo their competition
  • Need broader help with their digital marketing platform including social media, Google Adwords, email marketing, etc.
Get Started

What's Included:

  • Advanced SEO Reporting
  • Monthly Strategy Call
  • 3 Additional Hours per MONTH for content updates, development, etc.*

Plus all Professional Plan Features:

  • Phone + Email Support
  • Annual Site Audit and Analytics Report
  • E-Commerce Updates
  • Broken Link Scanning
  • Speed Optimization
  • Software Core and Plugin Updates
  • Detailed Monthly Report
  • Daily Offsite Backups
  • 24/7 Uptime Monitoring
  • 24/7 Security Monitoring
  • Brute Force Protection
  • $500+ Premium Plugin Licenses

* Unused time does not rollover.

Get to Know Your Audience

Knowledge is power! All Professional and Level Up plans now include custom analytics dashboards built in Google Data Studio.

These interactive dashboards are tailored to your business goals and priorities, giving you clear insights into your site's traffic, conversions and search rankings.

Sample Dashboard
sample-dashboard

Relax, we'll take care of it.

Get Started
PlantDoodle

Any Questions?

What if I don’t have a Website Care Plan and need help? Expand

Clients subscribed to a website care plan and clients on active projects get first dibs on our available time. If you need help with your site but are not an active client, feel free to get in touch, but note that turnaround time is often at least a few weeks, and sometimes much more.

You didn’t build my site—can I still subscribe to a Website Care Plan? Expand
In most cases, yes, but it depends. Our ability to keep your site safe and maintained for these prices depends on your site being well-built and using tools we're deeply familiar with, so we offer our Website Care Plans by invitation only.
If you need website care and your website is built in WordPress, feel free to get in touch. we’ll just want to audit the backend of your site to make sure it’s built using best practices.
What if I need more hours than are included in my Care Plan? Expand
If you have projects that don’t fit into your existing care plan, contact us. We’ll let you know when we’ll next be available for the additional work and give you an estimate.
If you know you’ll need additional hours ahead of time, contact us about retaining hours for the coming month. Retained hours ensure availability by allowing us to block out time for you.
What happens if my site goes down? Expand

We'll usually get a text message notification within a minute or two. Then we get to a computer as soon as we can to check out what's going on.

If it's something that we can fix, we'll do it ASAP. More often it's an issue with your server/hosting, in which case we'll get in contact with your host's support team and work with them to resolve the issue quickly.

As soon as things are back up, we'll let you know what happened and what we can do to prevent it in the future.

Does this 100% guarantee my site will never be hacked? Expand
Unfortunately no, there’s no way to promise this, since our clients have access to admin (which they may not protect) and 3rd Party plugins are constantly changing.
That being said, hacks are extremely unlikely when a site is maintained to our standards. We will keep all software up-to-date, install brute-force prevention, and run daily scans to make sure the site is clean and secure. And as a final layer of security, we keep daily offsite backups, so if anything did go wrong we could quickly restore to the last safe version.
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Hey y'all, I'm Chris

I'm a Philadelphia-based website consultant that builds authentic websites and lasting relationships with my clients.

My small team and I provide design services, WordPress development, content creation, and hand-holding to create and maintain the uniquely engaging web presence that you're seeking.

I'm passionate about empowering clients to take control of their presence online.

Get in touch
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RollingDoodle

Get Started with a Website Care Plan

If we haven't chatted yet, please Get In Touch before subscribing so we can discuss your goals and make sure a care plan is a good fit for your business/organization. Looking forward to hearing from you!

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