Philadelphia WordPress Website Support

If your ideal client visits your website for the first time right now, are you confident it'll deliver the experience they're looking for?

We offer website care plans to give you the peace of mind that your website is updated, secure, and performing optimally so it's always ready for that killer first impression.

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We manage your website.

You go back to doing what you’re good at.

Friendly Philadelphia-Based WordPress Website Support

Personalized Support

Need a helpful friend to assist you in troubleshooting a problem?

Serious Security

Are you keeping plugins updated and taking steps to prevent vulnerabilities?

Peace of Mind

Want to relax in the knowledge that your site is fully backed up, updated and being monitored 24/7?

Smarter Insights

Do you ever check your Google Analytics, see tons of numbers and charts but leave with zero practical knowledge?

Content Support

Is creating and posting content a chore you don’t have time for?

Development and Design

Do you need to add pages, sections or functionality to your site but can’t do it alone?

I want my clients to see their websites as dynamic playspaces where their ideas can come to life and they can talk to their audiences in real time.

I also wanted to ensure that they could focus on what they rock at, instead of fighting technology.

Flexible Website Maintenance and Support Plans

The Basics - $75/month

A good fit for small businesses and nonprofits who:

Have small, fairly simple sites
Only need to make occasional content updates (less than monthly)
Need assistance with occasional technical support issues
Want to know their website is being cared for without having to spend much time on it

$75.00 / monthSubscribe Now

What's Included:

Priority Support
Software Core and Plugin Updates
Detailed Monthly Report
Daily Offsite Backups
24/7 Uptime Monitoring
24/7 Security Monitoring
Brute Force Protection
$500+ Premium Plugin Licenses
1 Additional Hour per QUARTER for content updates, development, etc.

Professional - $155/month

A good fit for small to medium businesses and nonprofits who:

Want to see their site's search engine ranking improve
Need help identifying opportunities and areas for improvement in their online presence
Make periodic updates to their site and occasionally need assistance
Want a better grasp of how their audience is using their site
Cannot afford to have a website that runs slowly, has broken links, or other bugs

$155.00 / monthSubscribe Now

What's Included:

Custom Google Data Studio Dashboard for Analytics, SEO, and Ads reporting
Annual Site Audit and Analytics Report
E-Commerce Updates
Quarterly Strategy call
Broken Link Scanning
Speed Optimization
1 Additional Hour per MONTH for content updates, development, etc.

Plus all Basic plan features:

Priority Support
Software Core and Plugin Updates
Detailed Monthly Report
Daily Offsite Backups
24/7 Uptime Monitoring
24/7 Security Monitoring
Brute Force Protection
$500+ Premium Plugin Licenses

Level Up - $590/month

A good fit for small to medium businesses and nonprofits who:

Run a website that is central to their business
Make frequent updates to their website
Want to continue to expand and improve their website on a monthly basis
Need ongoing consulting support to find ways to outdo their competition
Need broader help with their digital marketing platform including social media, Google Adwords, email marketing, etc.

$155.00 / monthSubscribe Now

What's Included:

6 Hours per MONTH for content updates, development, etc.
Advanced SEO Reporting
Monthly Strategy Call

Plus all Professional Plan Features:

Annual Site Audit and Analytics Report
E-Commerce Updates
Broken Link Scanning
Speed Optimization
Priority Support
Software Core and Plugin Updates
Detailed Monthly Report
Daily Offsite Backups
24/7 Uptime Monitoring
24/7 Security Monitoring
Brute Force Protection
$500+ Premium Plugin Licenses

Get to Know Your Audience

Knowledge is power! All Professional and Level Up plans now include custom analytics dashboards built in Google Data Studio.

These interactive dashboards are tailored to your business goals and priorities, giving you clear insights into your site's traffic, conversions and search rankings.

Sample Dashboard

Any Questions?

What if I don’t have a Website Care Plan and need help?

You didn’t build my site—can I still subscribe to a Website Care Plan?

In most cases, yes, but it depends. Our ability to keep your site safe and maintained for these prices depends on your site being well-built and using tools we're deeply familiar with, so we offer our Website Care Plans by invitation only.

If you need website care and your website is built in WordPress, feel free to get in touch. we’ll just want to audit the backend of your site to make sure it’s built using best practices.

What if I need more hours than are included in my Care Plan?

What happens if my site goes down?

We'll usually get a text message notification within a minute or two. Then we get to a computer as soon as we can to check out what's going on.

If it's something that we can fix, we'll do it ASAP. More often it's an issue with your server/hosting, in which case we'll get in contact with your host's support team and work with them to resolve the issue quickly.

As soon as things are back up, we'll let you know what happened and what we can do to prevent it in the future.

Does this 100% guarantee my site will never be hacked?

Unfortunately no, there’s no way to promise this, since our clients have access to admin (which they may not protect) and 3rd Party plugins are constantly changing.

That being said, hacks are extremely unlikely when a site is maintained to our standards. We will keep all software up-to-date, install brute-force prevention, and run daily scans to make sure the site is clean and secure. And as a final layer of security, we keep daily offsite backups, so if anything did go wrong we could quickly restore to the last safe version.

Have We Met?

If we haven't worked on your site before, welcome! Looking forward to chatting with you.

Before subscribing to a Care Plan, just shoot us a quick message introducing yourself. We'll just want to take a quick peek at your site to ensure it's built in WordPress using best practices.

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