The most important skill in business is understanding humans

Chris Esh

I’m a sensitive introvert by nature, which means I’ve spent my life being (overly) attentive to what other people are thinking and feeling. This orientation towards the world has hindered my career in many moments, but I’ve realized recently that it’s been one of the traits that made my business work, even before I really knew what I was doing.

It’s easy to get lost in the weeds of finances, marketing, and sales pipelines, but at the end of the day, the very most important skill for running a successful business IMHO is having a keen understanding of people.


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