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Care Plan Survey
How do you feel about being part of our Care Plan family? We'd love to hear your thoughts!
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- Overview
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How satisfied are you with your website care plan?
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1 = not satisfied; 10 = extremely satisfied
How would you rate our typical turnaround time?
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1 = terribly slow; 10 = super fast
How well do you think we understand your business/organization?
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1 = not at all; 10 = you really get it
How useful do you find the monthly reports?
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1 = not at all; 10 = super useful
In your own words, how do you feel about working with us?
What aspects of your current website care plan do you find most beneficial?
(Required)
Theme/plugin updates
Daily backups
Security monitoring
Monthly updates and analytics reports
Analytics dashboard
Speed/performance improvements
Help with adding/updating content
Support fixing issues
Staff training and capacity building
Hosting/domain support
General peace of mind
When thinking about how we could improve our services, what is most important to you?
Easy to access analytics dashboard
More in-depth analytics reporting
Faster turnaround for support requests
More regular check-ins and strategy calls
Website hosting
SEO improvements
More support hours per month
Support with email issues
Content creation and copywriting
Email newsletter support (MailChimp, Constant Contact)
Are there particular services we could add that would make your plan more useful?
(Required)
What can we do to improve our services?
(Required)
Do you prefer managing your own hosting account or would you rather pay us to host it (assuming equal costs)?
(Required)
I prefer to own my own hosting account
I'd be interested in having you host it directly
I don't care one way or the other
How likely are you to recommend our Care Plans to a friend or colleague
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1 = not gonna happen; 10 = absolutely
Anything else you want to get off your chest?
Name
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Email
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May we contact you to follow up with these responses?
Yes
No
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