The Spacious Blog

Streamlining the Path to Generosity: Donation Form Best Practices

November 16, 2023

Technology is primarily about reducing friction in our lives. Uber will have a driver waiting for you after a few clicks in the app. Alexa will have an Amazon box at your doorstep tomorrow just by saying the word (whether intentionally or not…). Food can be delivered to your door via Doordash without you needing […]

Spacious is growing!

A few updates to our workflow and our team to kick off the new year.

Password management 101 for nonprofits

Nonprofits are generally a mess when it comes to password management. In my work as a web designer, working with a nonprofit that can’t find critical passwords when we need them is a regular occurrence. The website hosting account just expired, but nobody’s logged in there since Joanne, who was two communication managers ago. The…

How to stand out in your industry

Excellent customer service, trustworthiness, and quality products/services are NOT differentiators. They’re expected. They’re the bare minimum. If you’re an architect, your drawings should be detailed. An accountant? Let me guess: you’re good with numbers. If you’re a restaurant, we can assume the food tastes good. A digital marketer? I assume you’ll get me “results,” as…

The art of gathering useful feedback

Getting effective feedback is the key to a successful project. Whether it’s a client, boss, employees, etc. a good feedback process makes a project stronger. When done poorly, however, it can unravel into a never-ending nightmare. A solid feedback process is more than just sending a draft and saying “Let me know if you have…

What’s your story?

You’ll consume hundreds of pieces of micro-content today, and you’ll forget about 98% of it by tomorrow. What’ll stick? The compelling stories, the conversations, interactions, text, photos, and videos that fit into a storyline that resonates with your life in some way. As an organization or business, your marketing is going to waste if you…

27 things I learned from 5 years in business

This April marked five years since I left my last “real job” at a nonprofit and dove full-time into starting a business. I had just spent about a year self-learning code and basic design in my free time. I felt far from ready but realized I’d never get things off the ground while working full-time…

We got our 35th Care Plan Client!

I got my 35th website care plan client signed on this month! These care plans started off as a tiny source of revenue for clients who needed ongoing help after launching their sites. Over the years they’ve become a foundational aspect of my business. I believe in the value of maintenance, not just build cool…

How to unlearn boring

We internalize this belief that in order to be successful in business, in running an organization, or in our careers we need to be professional. In this case, “professional” is really just another way of saying boring. It’s the opposite of having a personality, of being unique, of being memorable. Not only is this advice…

Think about your audience’s needs, then your own.

When it comes to communicating with your audience, the first thing that you should worry about is what your customer needs, and how you can help them with it.  If your sole message is always “buy from me” without providing any value, it’s going to do more harm than good. The fact that you need…

How to pick the right image type + size for your website

One of the most common questions people ask me as a web designer is: “How do I choose the right image type for my website?” This is a great question because the size and file type of images can greatly affect a website’s speed and overall appearance. There are many different options to choose from…

A little TLC: why your website needs maintenance

Just like phones and computers, websites need to be updated every once in a while in order to maintain performance. With every update missed, phones and computers gradually get slower performing basic tasks and running programs. The same goes for websites. When websites are not regularly updated and maintained, performance gradually degrades and it becomes…

Plan out your nonprofit website build in 10 steps

It’s time to redesign your nonprofit’s website, but you don’t know where to start. Here’s my best advice for planning and executing a project that saves you money, avoids common pitfalls, and results in a website you love.  Step 1. Define your nonprofit’s goals This is where you get your big picture goals in order….

The key to creating worthwhile content

What’s the key to creating worthwhile content as a business owner? Simple, start by answering the questions your clients are already asking you! But how do you know what questions they have? Should you go and post a survey? Not necessary. Here’s a better idea: Keep a Log of Questions Your Clients Are Asking You…

11 nonprofit newsletter ideas

11 ideas for your next nonprofit newsletter

Coming up with ideas for your nonprofit newsletter is tough. That’s why we did it for you. Here are some ideas you can write about for your next nonprofit newsletter. Send Your Updates Sending out updates in your newsletter is a great way to keep people informed about your nonprofit. Sometimes social media algorithms don’t…

Parking tickets

One morning a few months ago I woke up and took a look outside at my car. Guess what I saw? That’s right. A parking ticket. The automatic reaction when any normal person see’s a parking ticket is anger and confusion. In my case I felt it was justified because I live on a normal…

The attention economy

We live in an attention economy. The scarcest resource is people’s attention as there is more competing for our finite attention than ever before. So you’re trying to get attention for your business, for your cause, etc. you first need to embrace the fact that nobody inherently gives a shit. Everybody is trying to get…

What’s in it for me?

Every single time you come across a piece of content on the internet, a subtle voice in your head will be asking, what’s in it for me? We’re always asking that questions because that’s just the way we are. There is more content posted today than you could read in a lifetime. So we need…

Six productivity principals for better work

One of my personal favorite ways to waste time is messing around with shiny new tools that promise to save time. My work schedule has been condensed significantly since my kids’ schools closed down, which has made it more important than ever to wisely use the hours I have available for work. A few weekends…

Get more done by switching less

Everyday you lose a tremendous amount of productive minutes by switching from one task to the next. Why? Every time you start a new task, you lose precious momentum, energy, and time. This is because you have break the inertia of one task in order to transition into a new one and get those creative…

4 questions every nonprofit needs to answer on their website

Most nonprofit websites have way too much content while simultaneously leaving their audience’s key questions unanswered. In order to focus on what matters, aim to answer these four key questions on your website. You can also use these questions in reverse to evaluate whether existing content is necessary. If it’s not directly helping to answer…